About Jeff Toffoli

Technical marketing leader and founder of Qualla, specializing in custom CRM development that replaces expensive SaaS platforms with 70%+ cost savings.

The Qualla Philosophy

I founded Qualla on a simple premise: most companies are overpaying for bloated SaaS platforms that carry decades of technical debt. HubSpot has 1,200+ microservices and 400+ MySQL databases. You're paying enterprise prices for unnecessary complexity.

🚨 The SaaS Problem

Most sales and marketing needs are simple CRUD operations. You don't need 1,200 microservices to send emails and track leads.

Health Product Declaration Collaborative (HPDC)

Marketing Director • 2023 - Present

💰 Replaced HubSpot with custom Neon + Resend solution, saving $40K+ annually

  • • Built custom contact management system using modern tech stack
  • • Achieved 325% increase in email performance through custom automation
  • • Launched Material Health ToolSuite™ serving 800+ manufacturers
  • • Drove 17% YoY membership growth (fastest in 7+ years)
  • • Implemented "vibe coding" workflows for marketing team

Clarifai (AI Platform)

Technical Writer → Technical Marketing Manager → Senior Product Marketing Manager • 2019 - 2022

  • • Led platform repositioning resulting in 3× enterprise pipeline jump
  • • Built scalable enablement engine generating 2,000+ MQLs
  • • Contributed to $60M Series C fundraising
  • • Secured analyst recognition from Gartner and IDC
  • • Managed technical documentation and API strategy

Qualla LLC (Founded 2017)

Technology Marketing Consultant • 2017 - 2019

  • • Pioneered the "vibe coding" methodology for marketers
  • • Built first custom CRM replacements for small teams
  • • Developed SaaS audit framework saving clients 70%+ on software costs
  • • Created technical content strategies driving 40% increase in leads
  • • Established the foundation for modern custom CRM development

Technical Expertise

Modern Tech Stack

  • Database: Neon PostgreSQL with branching
  • Search: Typesense for <50ms response times
  • Email: Resend API for transactional emails
  • Frontend: Next.js with TypeScript
  • Workflows: XState for visual automation

"Vibe Coding" Methods

  • • GitOps workflows for marketing teams
  • • Configuration-as-code patterns
  • • Visual state machines for automation
  • • Type-safe email templates with React
  • • Preview deployments for campaigns

SaaS Replacement Strategy

  • • Cost analysis and ROI modeling
  • • Feature parity assessment
  • • Migration planning and execution
  • • Team training and change management
  • • Performance optimization

Development Architecture

  • • Event-driven architecture from day one
  • • Row-level security for multi-tenancy
  • • Modular monolith before microservices
  • • API-first design patterns
  • • Zero-downtime deployments

Education & Certifications

Product Marketing Certified (PMMC)

2024

Salesforce Administrator

2019

University of Arizona

Bachelor of Arts in Economics

Arizona State University

Graduate Coursework in Computer Science

The Qualla Approach

I believe every company deserves software that works for them, not against them. Here's how I approach custom CRM development:

🔍 Audit First

Start with a comprehensive audit of your current SaaS stack to identify waste and calculate potential savings.

🏗️ Build Custom

Design and build solutions that match your exact needs using modern, maintainable technology.

📚 Train Teams

Enable your marketing team with "vibe coding" skills so they can manage workflows as code.

Result: 70%+ cost savings + full control + better performance

Ready to Escape SaaS Prison?

Stop paying enterprise prices for features you don't need. Let's build you a custom solution that costs 70% less and works exactly how you want.